Managed IT support and cyber security for North West businesses.
Technology services built around your business. Expert IT support, cyber security and cloud solutions across Warrington, Manchester and Liverpool.
Technology that works for your business.
Six connected services. One accountable technology partner who knows your business.
Managed IT Services
Proactive IT support that keeps your people productive.
Explore Managed IT Services ↗Cloud Services
Secure, scalable cloud solutions built around your business.
Explore Cloud Services ↗Cyber Security
Protecting your people, systems and data from evolving threats.
Explore Cyber Security ↗Connectivity
Reliable networks and connectivity that keep everything working.
Explore Connectivity ↗Managed AI Services
Practical, secure AI adoption, automation and ongoing management.
Explore Managed AI Services ↗IT Consultancy
Strategic advice to align technology with your business goals.
Explore IT Consultancy ↗We understand the way you work.
Practical, secure technology for sectors where trust, availability and confidentiality matter. We know the systems you rely on, the questions your clients and insurers ask, and the risks that keep partners awake.
Measured by what matters.
Real figures from our service desk, not marketing promises.
Average response
Average resolution
Within agreed service levels
Positive customer feedback
Service desk figures for 2026 to date.
Local expertise.
Lasting confidence.
Based in Birchwood, Warrington, we combine responsive, personal support with the technical depth to manage business-critical systems. You deal with a consistent team that knows your setup, explains things in plain English and takes ownership until the job is done.
- Cyber Essentials Plus certified, and named Cybersecurity Company of the Year 2025
- Specialists in Microsoft 365, security, networks and cloud
- On-site support across Warrington, Manchester and Liverpool
- Clear agreements, documented systems and regular reviews
Cyber Essentials PlusIndependently certified
Cybersecurity Company of the Year2025 award winner
Average response time2026 service desk average
Switching to Equasys is straightforward
A planned, documented move with minimal disruption for your team.
Review
We look at your current IT, security and support arrangements and talk to the people who use them.
Plan
You get a clear proposal: what we will look after, what needs fixing first and what it costs.
Onboard
We handle the handover from your current provider, document everything and set up your users.
Support and improve
Day-to-day support, proactive maintenance and regular reviews to keep improving.
Practical advice from our team
Fake CAPTCHA attacks: how "ClickFix" tricks staff into infecting their own PCs
A fake "verify you are human" box asks staff to press a few keys. Doing so runs malware. Here is how the attack works and how to stop it.
Read article ↗Cyber Essentials vs Cyber Essentials Plus: what is the difference?
Both certify the same five controls. The difference is how they are checked. A plain-English guide to choosing the right level.
Read article ↗10 questions to ask before choosing a managed IT provider
Response times, security, contracts and what happens when you leave. The questions that separate a good IT partner from a risky one.
Read article ↗Questions businesses ask us
Straight answers to the questions we are asked most often. Anything else, just ask.
What does Equasys do?
We provide managed IT support, cyber security, Microsoft 365 and cloud services, connectivity and telephony, managed AI services and IT consultancy for businesses across the North West. You get one accountable team looking after your IT day to day and planning for what comes next.
Where are you based and which areas do you cover?
Our office is at 823 Birchwood Boulevard in Birchwood, Warrington. We support businesses across Warrington, Manchester, Liverpool and the wider North West, with remote support and on-site visits when needed.
What types of businesses do you work with?
We work with organisations across many sectors, and specialise in solicitors and law firms, financial services and property businesses, where security, confidentiality and availability really matter.
How quickly do you respond to support requests?
In 2026 our service desk averaged a 14 minute response time and a 47 minute resolution time, with 99.94% of requests handled within agreed service levels.
How much does managed IT support cost?
It depends on the number of users and devices and the services you need. After a short review of your current setup we will give you a clear written quote, with no surprises.
Can you work alongside our in-house IT person?
Yes. Our co-managed IT service gives your internal team extra support, tools, expertise and holiday cover without replacing them.
Are you Cyber Essentials certified?
Yes. Equasys is Cyber Essentials Plus certified, and we help clients achieve and maintain their own Cyber Essentials and Cyber Essentials Plus certification.
How easy is it to switch from our current IT provider?
We plan the handover for you: collecting admin access, licensing and documentation from your current provider, checking security and backups, then onboarding your users with minimal disruption.
What are your contract terms?
Our standard terms are set out in our Master Services Agreement. We will talk you through the terms that apply to your service before you sign anything.
How do we get started?
Complete the short form on this page or call 0333 996 5000. We will review your current IT, talk through any risks and recommend a practical next step.
Get a free IT review
Answer four quick questions and we will come back with a practical view of your IT, the risks worth fixing and what to do next. No obligation.
- A short call with an experienced engineer
- A clear summary of risks and quick wins
- Straight answers on cost and next steps
Thanks, we have got your details.
A member of the Equasys team will be in touch to arrange a short call about your IT.
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